SNT Group works closely with clients and partners to provide the highest levels of business support throughout our focused services and solutions. The group is continually looking for acquisitions and new opportunities, refining our service offerings giving our clients more flexibility and support.
Process outsourcing can help companies gain impressive benefits that leverage processes and drive business performance, we engage as at every level to ensure that a successful partnership is forged to best support your business in the innovation and continual improvement SNT Outsourcing can bring to your business.
Working across seven key areas to refine and complement existing processes
Decrease management duplication, processes and associated costs
Mitigate delivery risk through continuous improvement
Standardise and streamline processes
Provide business intelligence lead processes
Reduce operational risk through compliance and process management
Operation Excellence
At SNT, operational excellence is at the heart of everything we do. Our quality value proposition is based on our service delivery value chain – Transition, Stabilize and Improve. We leverage our proven assets, tools and methodologies across the entire chain – from transition and stabilization - to ensure seamless and smooth BPO operations, applying ISO standards and LEAN and Six Sigma methodologies to reduce inefficiencies and enhance productivity on a continuous basis.
Sales & Customer Care
- Customer Service
- Sales and Reservations
- Loyalty Program Management
- Customer Relationship Management
- Website Design and Management
- Specialty Help Desk & Reception
- Integrated CRM Software
Operations
- IT Outsourcing Services
- Multi Site Cash Takings
- Reporting & Management
- Revenue Management
- Purchasing Management
- Fraud Prevention and Control
- Operational Support Services
Finance
- Decrease Management Duplication
- Processes and Associate Costs
- Reduce Operational Risk
- Compliance & Process Management
- Mitigate Delivery Risk
- Continued Improvement
- Provide Business Intelligence
- Lead Processes
- Standarise and Streamline Processes